Effective Date: March 23, 2025
These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between Extravagant Bath ("Company", "we", "us", or "our") and the customer ("Customer", "you", or "your"). By accessing or using our services and purchasing our products, you agree to be bound by these Terms.
2.1 Pricing
Prices: All prices for products and services are listed in [Currency] and are subject to change without prior notice.
Taxes and Fees: Prices are exclusive of applicable taxes, duties, or charges unless otherwise specified.
2.2 Payment Methods
We accept the following payment methods:
Credit/Debit Cards: Visa, MasterCard, American Express, etc.
Electronic Funds Transfer (EFT)/ACH Payments
PayPal
[Other Payment Methods, e.g., Apple Pay, Google Pay]
2.3 Payment Due Date
One-Time Purchases: Payment is due [Specify Due Date, e.g., upon receipt, within 15 days of invoice date].
Subscription Services: Payment is due on the [Specify Billing Cycle, e.g., first day of each month].
Invoice Issuance: Invoices will be issued [Specify Frequency, e.g., upon order completion, monthly, annually].
Delivery Method: Invoices will be sent electronically via [Email/Online Portal] to the contact information provided by the Customer.
Customer Responsibility: It is your responsibility to ensure that all billing information is accurate and up-to-date.
4.1 Interest on Late Payments
Late Fee: If payment is not received by the due date, a late payment interest of [Specify Rate, e.g., 1.5% per month or the maximum allowed by law] will be charged on the outstanding balance.
4.2 Suspension of Services
Service Suspension: We reserve the right to suspend or terminate services if payment is not received within [Number of Days, e.g., 10 days] after the due date.
Reinstatement: Services will be reinstated upon full payment of outstanding amounts, including any late fees.
Notification Period: If you dispute any charges on your invoice, you must notify us in writing within [Number of Days, e.g., 15 days] of the invoice date.
Contact Information: Disputes should be sent to support@extravagantbath.com and include the invoice number and details of the dispute.
Resolution: We will investigate and resolve billing disputes promptly.
Policy Reference: Refunds or credits are provided in accordance with our [Refund Policy]
Processing Time: Any approved refunds will be processed to the original payment method within [Number of Days, e.g., 14 days].
Customer Responsibility: You are responsible for all applicable taxes, including but not limited to sales tax, value-added tax (VAT), goods and services tax (GST), and any other similar charges.
Tax Exemption: If you are tax-exempt, you must provide a valid tax exemption certificate at the time of purchase.
Corrections: If we discover a billing error, we will correct it promptly.
Overcharges: If you have been overcharged, we will refund or credit the overcharged amount.
Undercharges: If you have been undercharged, we will invoice you for the outstanding amount.
9.1 Automatic Renewal
Renewal Terms: Subscriptions will automatically renew at the end of each billing cycle unless canceled in accordance with our [Cancellation Policy].
Notification: We may send a reminder email prior to the renewal date.
9.2 Cancellation
How to Cancel: You may cancel your subscription by providing written notice to us at least [Number of Days, e.g., 30 days] before the end of the current billing cycle.
Effect of Cancellation: Upon cancellation, you will retain access to the services until the end of the current billing period.
Data Protection: All payment information is handled securely in compliance with industry standards.
Payment Processor: We use [Specify Payment Gateway/Processor] to process payments and do not store your credit card information on our servers.
SSL Encryption: Transactions are secured using Secure Socket Layer (SSL) encryption technology.
Modification Rights: We reserve the right to modify these Billing Terms and Conditions at any time.
Notification of Changes: Changes will become effective upon posting the updated Terms on our website at extravagantbath.com.
Acceptance of Changes: Continued use of our services after any such changes constitutes acceptance of the new Terms.
No Liability for Indirect Damages: We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to these Terms.
Maximum Liability: Our maximum liability for any claims arising under these Terms is limited to the amount paid by you for the services in the [Time Period, e.g., six months] preceding the event giving rise to the liability.
Jurisdiction: These Terms are governed by the laws of the United States of America, without regard to its conflict of law principles.
Venue: Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in [Your Jurisdiction].
For any questions or concerns regarding billing, please contact us:
Company Name: Extravagant Bath
Address: 4539 N. 22nd Street Phoenix, AZ 85016
Email: support@extravagantbath.com
Phone: [Billing Contact Phone Number]
Website: extravagantbath.com
These Billing Terms and Conditions, along with our [Terms of Service] and [Privacy Policy], constitute the entire agreement between you and Extravagant Bath regarding billing matters and supersede all prior agreements.
By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.